AI + Automation · Operations Wedge
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Track 1 · The lead pitch

Seven modules. Each ships in 2 to 8 weeks.

Oleo's value chain is operationally dense. Prescriber onboarding, OleoCare data flow, HPRA paperwork, customs, regulatory reporting, pharmacy ordering, doctor education, internal admin. Each link in the chain is a candidate AI module with a clear before-and-after and a fixed build window.

Not theoretical. Each module replaces a known manual workflow with an AI-native version. We build, ship, measure, then move to the next.

1

Prescriber onboarding

Pain today (validate on call)

Each new MCAP-prescribing consultant onboards via form-filling, manual credential checks, and email back-and-forth. 22 consultants ever applied to MCAP. Friction explains a lot of that.

  • Self-service portal with auto-verification against Irish Medical Council register
  • Pre-filled MCAP forms by specialty + indication
  • E-signature for terms, GDPR, DPA
  • Slack/Teams notification when a new prescriber completes onboarding
  • AI-assisted "first prescription" walkthrough on the prescriber portal
4-6 weeks · 10x friction reduction · Direct lever on MCAP prescriber count
2

OleoCare AI symptom summaries

Pain today (validate on call)

Patients log symptoms. Prescribers review at appointments. Data is rich but dense - prescribers don't have time to read full logs.

  • Auto-generated weekly summaries per patient (symptoms, doses, side effects, adherence)
  • AI-flagged anomalies (sudden symptom spike, dosage drift, missed reports >7 days)
  • Pre-appointment briefing pack auto-emailed 24h before each consultation
  • Voice-dictation for patients who find typing hard
  • Pharmacovigilance flag - threshold side effects auto-draft a HPRA yellow card
6-8 weeks · Higher prescriber engagement · Earlier intervention · Auto regulatory reporting
3

HPRA controlled-drug import licence packs

Pain today

Each Bedrocan shipment requires a per-shipment HPRA controlled-drug import licence. Documentation is detailed (batch numbers, quantities, end-use, customs codes, prescriber attribution). Manual = 1-2 hours of operator time per shipment.

  • AI-assembly engine pulling batch data from invoices, customs forms, ERP
  • Drafts the HPRA licence application as a single submission pack
  • Human review + sign-off (regulatory cannot be fully automated)
  • Tracking system for licence-number issuance + expiry
  • Calendar reminders for re-application
3-4 weeks · 80% time reduction on a recurring high-stakes admin task
4

Quarterly regulatory reporting automation

Pain today

HPRA quarterly returns. MCAP scheme reporting. Pharmacovigilance summary. Each is an Excel exercise pulling from disparate systems.

  • Single source-of-truth dashboard pulling from OleoCare, ERP, accounting, HPRA correspondence
  • Scheduled report generation with submission-ready packs
  • Audit trail per report
4 weeks · End of regulatory-Excel-hell · Operator time saved per quarter
5

Pharmacy ordering + reorder automation

Pain today (assumed)

Pharmacies stocking MCAP products order via email or phone. Stock visibility is opaque. Reorders are reactive.

  • B2B portal for stocking pharmacies (separate from patient-facing OleoCare)
  • Auto-reorder thresholds, batch-level traceability for HPRA
  • Real-time stock visibility
  • Integration with pharmacy systems (Helix, PharmaCare) where APIs exist
6-8 weeks · Dramatic reduction in inbound order-management · Faster fulfilment to patients
6

Doctor education drip + KOL engagement

Pain today

Once a consultant onboards, sustained engagement is ad-hoc. CPD opportunities for cannabis-prescribing are limited.

  • Auto-drip CPD-aligned content (case studies, regulatory updates, indication-specific guidance)
  • KOL engagement tracker - flag MCAP-prescribing consultants by activity
  • Personal-outreach prompts for Richard to the most active prescribers
  • Webinar / clinical roundtable scheduling automation
3 weeks · Sustained prescriber relationships · Evidence trail for HPRA
7

Internal admin AI Recommended pilot starter

Pain today

Inbox triage. Document classification. Expense automation. Board-pack drafting. Each adds up.

  • Email triage + drafting layer (Superhuman, Hex, OpenAI)
  • Document AI for classification of regulatory correspondence, supplier contracts, patient queries
  • Expense + invoice OCR
  • Auto board-pack assembly (financials + ops dashboards + pipeline)
2-4 weeks · Reclaim ~10 hr/week of executive time · Validates the working pattern
+

Where to start

Module 7 ships fastest, validates working chemistry, and gives Richard back the headroom he needs to think about the rest. Module 1 has the highest leverage on revenue: more onboarded prescribers means more MCAP prescriptions written.

Recommended pilot pair: Module 7 + a starter slice of Module 1. 6-8 weeks. Fixed-fee. Clear before/after.

Sequencing

Phasing across 12+ weeks.

PhaseModulesCalendar
Discovery + scopingAll 7 modules audited, prioritised, costedWeeks 1-2
Build sprint 1Module 7 (admin AI - quick win) + Module 1 (prescriber onboarding)Weeks 3-6
Build sprint 2Module 3 (HPRA pack drafting) + Module 4 (regulatory reporting)Weeks 7-10
Build sprint 3Module 2 (OleoCare AI summaries) + Module 6 (doctor drip)Weeks 11-14
Build sprint 4Module 5 (pharmacy portal - longest)Weeks 15-22

90-day plan covers Phases 1-2. Phases 3-4 continue beyond that window.

90-Day Plan → Ways To Work →
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